"Shop@Ease is the company that brings you the new, exciting products featured in national newspapers and magazines and delivers them direct to your door. We aim to deliver your order with a Money-Back Guarantee of Satisfaction within 5 working days of receipt (Monday to Friday). You can order by Phone, or by the Coupon in each of our advertisements or here on the Web. Remember should you have any queries our Customer Services Department is just a phone call away."
J Stephenson - Sales Director
100% Satisfaction Guaranteed
We want you to be delighted with the products and services we provide. We guarantee that if for any reason you are not completely satisfied with any product you've ordered from us simply return it within the 14-day Approval Period in new condition and in it's original packaging and we'll refund your monies . Furthermore if any product fails to give reasonable wear due to defective workmanship or materials within six months from date of purchase we will replace that part, providing the appliance has been used only for domestic purposes in accordance with the instructions provided. This guarantee does not affect you statutory legal rights.
Important: Home Approval Exceptions
Certain goods on our website are not sold on home approval. These include replacement cleaning cloths, bottles of shampoo and other cleaning agents.
Every care has been taken to ensure that product descriptions and specifications are correct.
Should you need to contact us at any time regarding sales, replacements or accessories please call: 0844 8 750 750 (lines open 8am - 8pm, 7 days a week). Calls cost a maximum of 5p per minute from BT landlines, but will vary depending on your phone company or if using a mobile phone.
or email: firstname.lastname@example.org
or by post: Customer Services, Shop At Ease Ltd, PO BOX 692,
SOUTHAMPTON SO14 0HW